We collect and use your personal information in the following scenarios:

1. Account Registration and Sign in:

When you register and sign in to your Encharg account, we will collect your email for the purpose of creating your personal account and verifying your identity to ensure the security of your account. This information is necessary for the core business functions of Encharg products and services. If you refuse to provide the above information, we will be unable to provide you with our services.

Collecting and using your email is to meet the requirements of relevant laws and regulations regarding the verification of true identity information. If you refuse to provide this information, it may result in your inability to register an account.

2. Device Connection and Control:

When you use the Encharg application to connect to Encharg devices, we may collect your location information, Bluetooth information, phone-related information, and smart device association information to help you connect your phone to the device and control the device with your phone. After the connection, you can monitor the operation status of your device and control it remotely using the Encharg application. This is a core business function of Encharg products and services, and if you choose not to provide the above information, you will not be able to use this core function.

3. Maintenance of Application System:

During your use of the Encharg application, we may obtain information about your mobile device, including MAC address, CPU information, memory information, SD card information, and operating system version. This is to collect exception information about the application in case of any issues, ensuring stable and secure system operation.

For Android , we will also collect your personal information from the gyroscope sensor to prevent you from using your phone in landscape mode while using the app.

In the process of collecting and using the aforementioned personal information, we may mainly access the following mobile device permissions. By granting any of these permissions, you authorize us to collect and use the relevant personal information to provide you with the corresponding services. You can also change the scope of your consent or withdraw your authorization at any time. After you withdraw your consent, we will no longer collect personal information related to these permissions and will not be able to continue providing you with the corresponding services. However, your decision to revoke consent or authorization will not affect the collection and use of personal information that was previously collected based on your authorization. When we intend to use information for other purposes not specified in this policy, we will seek your prior consent.

3. Using the SDK:

You can understand the information related to our SDK collection through the following "SDK Directory".

The information below comes mainly from the content disclosed to us by the SDK providers, combined with the situation we detect through technical means. Please understand that we cannot monitor the real situation of the SDK providers collecting personal information at all times. If you want to know more about how these SDKs collect and use personal information, you can refer to the privacy policy provided by the SDK providers. Please note that the privacy policies of the SDK providers will be updated continuously, and the final version will be based on the official website of the respective providers.

SDK Name: 360 Jiagu SDK

Affiliated Organization: Beijing Qihu Keji Co., Ltd.

Function Purpose: Used for App fault detection and diagnosis, App security reinforcement protection, piracy detection services, threat environment detection services, to help users quickly resolve anomalies.

Type of Personal Information Collected: Mobile phone model

Privacy Policy: https://jiagu.360.cn/#/global/help/322

SDK Name: Bugly SDK

Affiliated Organization: Shenzhen Tencent Computer Systems Co., Ltd.

Function Purpose: Collect app exception information

When the app is running and in the background state, in order to check the application crash and abnormal information, help the app improve stability and improve user experience, the following types of personal information will be collected: mobile phone model, mobile phone brand, Android system version, Android system API level (ANDROID ID), manufacturer system version, CPU architecture type, whether the device is rooted, disk space usage, SDcard space usage, memory space usage, network type (SSID or BSSID), the name and PID of the application's currently running process.

Privacy Policy: https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

During your use of Encharg products and services, we automatically collect your information using cookies and store that information as log data. We may send one or more cookies or anonymous identifiers (hereinafter referred to as "Cookies") to your mobile device to collect, identify, and store information about your visits and usage of this product. We assure you that cookies will not be used for any purposes other than those described in this Privacy Policy. We primarily use cookies to store your preference settings and ensure data security, assist in analyzing and improving our product services, and enhance the user experience. You can manage or delete cookies based on your preferences. You have the option to clear all saved cookies or modify your acceptance or rejection of our cookies. Please note that by making these modifications, you may be unable to use services or features that rely on cookies.

We will not share your personal information with any company, organization, or individual outside of Encharg Power Co., Ltd., except under the following circumstances:

(1) Sharing with explicit consent: With your explicit consent, we may share your personal information with other parties.

(2) Fulfillment of legal obligations: We may share your personal information with external parties in accordance with laws and regulations or mandatory requirements from government authorities.

(3) Sharing with our affiliated companies: With your permission, we may share your information with our affiliated companies to provide you with Encharg products and services. We will only share the necessary personal information and it will be subject to the purposes stated in this Privacy Policy. If our affiliated companies want to change the purpose of processing personal information, they will seek your authorization again.

(4) Sharing with authorized partners: For the purposes stated in this policy, some of our services may be provided by authorized partners. We may share certain personal information with partners to provide better customer service and user experience. We will only share personal information necessary to provide the service for legitimate, fair, and necessary purposes. Our partners are not authorized to use the shared personal information for any other purposes.

2. Transfer:

We will not transfer your personal information to any company, organization, or individual unless we obtain your explicit consent or in the event of mergers, acquisitions, or bankruptcy liquidation. If personal information transfer is involved, we will require the new entity that holds your personal information to continue to be bound by this Privacy Policy. Otherwise, we will require the company or organization to obtain your authorization again.

3. Disclosure:

We will only disclose your personal information in the following cases:

(1) With your explicit consent.

(2) Based on legal disclosure: We may disclose your personal information in accordance with laws, legal procedures, litigation, or mandatory requirements from government authorities.

1. Information storage:

(1) We guarantee that the personal information we collect and generate during our operation in the People's Republic of China will be stored on servers within the territory of the People's Republic of China. Without your express authorization, explicit provisions of laws and regulations, and/or requirements from relevant competent authorities, we will not transfer your personal information abroad.

(2) We only store your personal information for the time required to meet the purposes of providing products and services and the storage period specified by laws and regulations. After the above storage period expires, we will delete or anonymize your personal information.

2. Information protection:

(1) We attach great importance to the security of personal information and will strictly comply with relevant laws and regulations. We will adopt reasonable and feasible measures recognized in the industry to protect your personal information.

(2) We have implemented security measures that comply with industry standards to protect the personal information you provide from unauthorized access, disclosure, use, modification, damage, or loss. We will take all reasonable and feasible measures to protect your personal information. For example, we use encryption technology to ensure the confidentiality of data, reliable protection mechanisms to prevent data from being maliciously attacked, access control mechanisms to ensure that only authorized personnel can access personal information, and we conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

(3) Please understand that while we make every effort to ensure the security of your personal information, the internet environment is not 100% secure. Due to technical limitations and the inherent risks of prevention, even though we have taken measures to strengthen security, we cannot guarantee the absolute security of information at all times. If a security incident such as a personal information breach occurs, we will activate an emergency response plan to prevent the incident from expanding. After a security incident occurs, we will inform you through push notifications, email, phone calls, SMS, or other reasonable and effective means. If it is difficult to notify you individually, we will make a reasonable and effective public announcement. At the same time, we will actively report the handling of personal information security incidents to regulatory authorities as required.

We attach great importance to the protection of personal information of minors. Encharg products and services are not intended for children under 18 years of age (or if you are under 18 years old, you have obtained consent from your parents or legal guardian).

For cases where we collect personal information of children with the consent of parents or guardians, we will only use or disclose this information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect children. If we discover that we have collected personal information of children without verifiable consent from parents or guardians, we will make efforts to delete the relevant data as soon as possible.

To provide you with better services, we will continuously improve our products and services, and this Privacy Policy will be updated accordingly. We will not reduce your rights under this Privacy Policy without your explicit consent. We will publish any changes to this policy on this page. For significant changes, we will provide more prominent notice (including but not limited to email, SMS, or special prompts on browsing pages) to explain the specific changes in the privacy policy.

Significant changes referred to in this policy include but are not limited to:

(1) Significant changes to our service model, such as the purpose of processing personal information, types of personal information processed, and the way personal information is used.

(2) Significant changes in our ownership structure or organizational structure, such as business adjustments, bankruptcy, mergers, etc., resulting in changes in ownership.

(3) Major changes in the main recipients of personal information sharing, transfer, or disclosure.

(4) Major changes in your rights and methods of exercising them regarding the processing of personal information.

(5) Changes in the department responsible for the security of personal information, contact information, and complaint channels.

(6) Personal information security impact assessment reports indicate a high risk.

(7) Other changes that may have a significant impact on your personal information rights and interests.

Encharg aims to provide the best experience for users! If you have any questions, comments, or suggestions regarding this Privacy Policy, you can contact us through any of the following methods:

TEL: 096 147 9225

Email: enchargpower@gmail.com

Address: 598/14 Moo4 Phaholyothin 62, Khukhot, Lumlukka, Phathum Thani, Thailand 12130